Finest Playa Mujeres by The Excellence Collection - All Inclusive | Resort in Punta Sam

| 9.0 (1625 Reviews) |  1 Bathroom
Playa Mujeres Resort | Finest Playa Mujeres by The Excellence Collection - All Inclusive

Resort in Playa Mujeres, Punta Sam

Catch some rays on Finest Playa Mujeres by The Excellence Collection - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


A private beach, an outdoor tennis court, and a complimentary water park are featured at the property. 10 outdoor swimming pools and 14 hot tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Kitchen

Facility Overview

Bathrooms
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels
  • Rainfall showerhead
  • Separate bathtub and shower
  • Jetted bathtub
Bedroom
  • Pillow-top mattress
  • Premium bedding
  • Hypo-allergenic bedding
  • Bed sheets
  • Pillow menu
  • Energy-saving switches
  • Water-efficient showers only
  • Slippers
  • Recycling
  • Eco-friendly cleaning products provided
  • Composting
  • Free international calls
  • Phone
  • Water-efficient toilets only
  • Desk
  • LED light bulbs
  • Laptop-compatible safe
Breakfast
  • 12 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Free minibar (some items)
  • Free bottled water
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • Accessible airport shuttle
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
Activities
  • Adjacent to a golf course
  • Theme parks
  • Outlet shopping
  • Health/beauty spa
  • Ecotours
  • Ziplining
  • Yoga classes
  • 10 outdoor pools
  • Children's pool
  • Fitness center
  • Pilates classes
  • Volleyball
  • 14 hot tubs
  • Fitness classes
  • Snorkeling
  • Wine tasting room
  • Full-service spa
  • Tennis
  • Steam room
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Outdoor tennis court
  • Playground
  • Fishing
  • Golf driving range
  • Shopping
  • Free water park access
Entertainment
  • 46-inch Smart TV
  • Premium channels
  • Satellite channels
General
  • Conference center
  • Meeting room
  • Gift shop/newsstand
  • ATM/banking services
  • Spanish
  • English
  • Beach towels
  • Vegan dining options
  • Romance packages available
  • At least 80% of food locally-sourced
  • Local culture & ecosystem education
  • Vegetarian dining options
  • Comprehensive recycling policy
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Reusable tableware only
  • Couples dining
  • No plastic drinking straws
Guest Services
  • Free children's club
  • Babysitting (surcharge)
  • Free supervised childcare
  • Playground
  • 10 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Free water park access
  • Luggage storage
  • Multilingual staff
  • Concierge services
  • Porter/bellhop
  • Tour/ticket assistance
  • Daily housekeeping
  • Tennis lessons
  • Hair salon
  • 24-hour front desk
  • Wedding services
Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Beach umbrellas
  • Pool umbrellas
  • Garden
  • Beach loungers
  • Pool sun loungers
  • Private beachfront location
  • Vegetable garden
  • Rooftop terrace
  • Furnished balcony or patio
Spa
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Massage/treatment rooms
  • Sauna
  • Hydrotherapy
  • Manicures and pedicures
  • Ayurvedic treatments
  • Massage - prenatal
  • Couples treatment room(s)
  • Hot tub
  • 19 treatment rooms
  • Steam room
  • Facials
  • Turkish bath/hammam
  • Outdoor treatment areas
  • Thalassotherapy
  • Massage - Swedish
  • Reflexology
  • Massage - hot stone
  • Detox wraps
  • Massage - deep-tissue
  • Body wraps

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: mxn 3904.21 per vehicle (roundtrip, maximum occupancy 2) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges no shows require payment in full, including taxes and service fee. noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products

Reviews

Leah
Mar 18, 2026 06:12:34 PM
Review Score:   6
Summary: Before staying at Finest Playa Mujeres I read reviews saying it was closer to a 4* than 5* and now having stayed there, I agree this is true. The hotel grounds are lovely and well kept, but sadly the hotel falls down in several other areas - the food is the biggest disappointment with service varying throughout the hotel. Rooms are a decent size but not 5* luxury.
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Room Arrangement

Room Info Facilities
Finest Club Family Suite
Room Size: 947 square feet m2
4 King Bed, Large Twin Beds and Twin Sofa Bed
Finest Club Family Suite

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 0, Ping - 26, Square feet - 947, Club level room, Separate bedroom, Bed count maximum 4, Ocean view, Square meters - 88, Free cribs/infant beds
Finest Club Junior Swim-Up Suite
Room Size: 800 square feet m2
1 King Bed
2 Double Beds
Finest Club Junior Swim-Up Suite

General

Square feet - 800, Number of living rooms 0, Square meters - 74, Ping - 22.48, Number of bedrooms - 0, Club level room, Beach view, Bed count minimum 1, Private pool, Free cribs/infant beds, Bed count maximum 2
Junior Suite Spa Or Pool View
Room Size: 771 square feet m2
2 Double Beds
1 King Bed
Junior Suite Spa Or Pool View

General

Number of living rooms 0, Square meters - 72, Pool view, Number of bedrooms - 0, Ping - 21.67, Room and bed type depend on availability check-in, Wheelchair accessible, Bed count minimum 1, Square feet - 771, Free cribs/infant beds, Bed count maximum 2
Family Suite
Room Size: 947 square feet m2
4 King Bed, Large Twin Beds and Twin Sofa Bed
Family Suite

General

Bed count minimum 4, Number of living rooms 0, Square feet - 947, Number of bedrooms - 2, Garden view, Separate bedroom, Bed count maximum 4, Square meters - 88, Free cribs/infant beds, Ping - 26.61
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW
Room Size: m2
2 Double Beds
1 King Bed
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

General

Number of living rooms 0, Number of bedrooms - 1, Sea view, Extra bed count 0, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Sea view, Bed count minimum 1, Bed count maximum 1
FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Ocean view, Bed count maximum 1, Free cribs/infant beds
Junior Swim-Up Suite
Room Size: 943 square feet m2
1 King Bed
Junior Swim-Up Suite

General

Square feet - 943, Number of living rooms 0, Pool view, Number of bedrooms - 1, Ping - 26.5, Bed count minimum 1, Bed count maximum 1, Square meters - 88, Free cribs/infant beds
Excellence Club Junior Suite Pool View
Room Size: 755 square feet m2
1 King Bed
Excellence Club Junior Suite Pool View

General

Square feet - 755, Ping - 21.22, Number of living rooms 0, Pool view, Square meters - 70, No cribs (infant beds), Number of bedrooms - 1, Club level room, Bed count minimum 1, Bed count maximum 1
Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1600 square feet m2
1 King Bed
Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Ping - 44.97, Pool view, Number of bedrooms - 1, Square feet - 1600, Square meters - 149, Terrace, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Finest Club Junior Suite Pool View
Room Size: 775 square feet m2
1 King Bed
2 Double Beds
Finest Club Junior Suite Pool View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Pool view, Number of bedrooms - 1, Ping - 21.78, Club level room, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1550 square feet m2
1 King Bed
2 Double Beds
Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Square feet - 1550, Number of bedrooms - 0, Ping - 43.36, Club level room, Private plunge pool, Bed count minimum 1, Square meters - 144, Ocean view, Free cribs/infant beds, Bed count maximum 2
Pool Family Suite
Room Size: 1701 square feet m2
3 King Bed and Twin Beds
Pool Family Suite

General

Number of living rooms 0, Pool view, Ping - 47.80, Number of bedrooms - 2, Square feet - 1701, Square meters - 158, Separate bedroom, Bed count maximum 3, Private pool, Free cribs/infant beds, Bed count minimum 3
Excellence Club Junior Suite Ocean View
Room Size: 775 square feet m2
1 King Bed
Excellence Club Junior Suite Ocean View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 0, No cribs (infant beds), Ping - 21.78, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW
Room Size: m2
1 King Bed
2 Double Beds
FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

General

Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW
Room Size: m2
1 King Bed
FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

General

No cribs (infant beds), Number of bedrooms - 1, Sea view, Bed count minimum 1, Bed count maximum 1
Finest Club Junior Suite Ocean View
Room Size: 775 square feet m2
2 Double Beds
1 King Bed
Finest Club Junior Suite Ocean View

General

Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 1, Ping - 21.78, Club level room, Bed count minimum 1, Ocean view, Free cribs/infant beds, Bed count maximum 2
Junior Suite With Private Pool
Room Size: 1550 square feet m2
1 King Bed
Junior Suite With Private Pool

General

Number of living rooms 0, Square feet - 1550, Pool view, Number of bedrooms - 0, Ping - 43.36, Bed count minimum 1, Square meters - 144, Bed count maximum 1, Private pool, Free cribs/infant beds
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool
Room Size: 1600 square feet m2
1 King Bed
Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

General

Number of living rooms 0, Ping - 44.97, Number of bedrooms - 0, No cribs (infant beds), Square feet - 1600, Square meters - 149, Terrace, Club level room, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL
Room Size: m2
1 King Bed
FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Excellence Club Junior Swim-up Suite
Room Size: 775 square feet m2
1 King Bed
Excellence Club Junior Swim-up Suite

General

Number of living rooms 0, Square feet - 775, Square meters - 72, No cribs (infant beds), Number of bedrooms - 1, Ping - 21.78, Club level room, Beach view, Bed count minimum 1, Bed count maximum 1, Private pool

FAQ's

Is this Playa Mujeres resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playa Mujeres resort have a swimming pool?

Yes, this Playa Mujeres resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playa Mujeres resort?

Best-rates for the Playa Mujeres resort starts from $475 per night with includes Designated Smoking Area, View, Ocean View, Wellness Facilities, Spa, Toiletries, Child Friendly, Hot Tub, Parking, Business Services, Kitchen, Accessibility, Bar, Pool, Balcony/Terrace, Sports/Activities, Bedding/Linens, Restaurant, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playa Mujeres resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playa Mujeres resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Mujeres resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playa Mujeres resort?

Based on the information reported by the owner or manager, the Playa Mujeres resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playa Mujeres resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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