JW Marriott Surabaya | Hotel in Surabaya
Hotel in Surabaya
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Surabaya offers 407 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Facility Overview
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Hair dryer
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Rainfall showerhead
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Bathrobes
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Bidet
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Toothbrush and toothpaste
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Designer toiletries
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Separate bathtub and shower
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Towels
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Premium bedding
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Down comforter
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Blackout drapes/curtains
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Bed sheets
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Pillow-top mattress
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Air conditioning
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Iron/ironing board
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Phone
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Window screens
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Laptop-friendly workspace
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LED light bulbs
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Free newspapers
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Safe
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Energy-saving switches
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In-room massage
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Connecting rooms available
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Water-efficient showers only
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Turndown service
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Slippers
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Soundproofing
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Restaurant dining guide
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Recycling
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Coffee/tea in common area(s)
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Full breakfast available for a fee daily 6 AM–10:30 AM: IDR 469480 for adults and IDR 234740 for children
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1 bar
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4 restaurants and 1 coffee shop/cafe
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24-hour room service
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Free daily reception
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Electric kettle
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Coffee/tea maker
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Free bottled water
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Minibar
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24-hour pick-up airport shuttle (surcharge)
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Free self parking on site
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Free shopping center shuttle
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Airport shuttle on request
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24-hour train station pick-up shuttle (surcharge)
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Wheelchair-accessible parking available
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Valet parking on site (IDR 100000 per stay)
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Low-height electrical outlets in bathroom
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Lever door handles
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Roll-in shower
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Wheelchair-accessible registration desk
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Wheelchair-accessible path of travel
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Grab bar in bathtub
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Assistive listening devices in meeting rooms
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Visual fire alarm
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Wheelchair-accessible parking
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Elevator
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Grab bar near toilet
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Wheelchair-accessible pool
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Wheelchair-accessible business center
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Low-height view port in door
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Wheelchair-accessible restaurant
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Height-adjustable showerhead
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Transfer shower
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Wheelchair-accessible fitness center
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Accessible airport shuttle
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Theme parks
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Outlet shopping
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Zoo
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Sauna
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Art gallery
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Steam room
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Children's pool
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Outdoor pool
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24-hour fitness center
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Shopping mall
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Hot tub
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Evening entertainment
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48-inch LCD TV
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Premium channels
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Cable channels
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Computer station
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24-hour business center
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Conference center (132482 square feet of space)
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Meeting rooms - 14
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Banquet hall
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Front-desk safe
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Gift shop/newsstand
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ATM/banking services
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Ballroom
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Free newspapers in lobby
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Elevator
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English
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Chinese (Mandarin)
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Indonesian
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Malay
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Romance packages available
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Vegan dining options
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Comprehensive food waste policy
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Biodegradable coffee stirrers
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Comprehensive recycling policy
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Smoke-free property
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No plastic coffee stirrers
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At least 80% lighting from LEDs
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Couples dining
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Rooftop garden
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Vegetarian dining options
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Pool gate
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Children's pool
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Outdoor pool
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Soundproofed rooms
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Free children's club
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Children's toys
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Free cribs/infant beds
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Laundry facilities
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Snack bar/deli
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Rollaway/extra beds (surcharge)
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24-hour front desk
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Daily housekeeping
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Concierge services
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Luggage storage
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Multilingual staff
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Change of bedsheets (on request)
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Tour/ticket assistance
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Dry cleaning service
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Laundry facilities
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Turndown service
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Porter/bellhop
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Wedding services
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Vegetable garden
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Picnic area
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Pool umbrellas
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BBQ grill(s)
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Terrace
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Garden
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Junior Suite, 1 King Bed
Room Size:
516 square feet m2
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GeneralPrivate bathroom, Doorbell/telephone notification, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Ping - 14.50, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
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Executive Suite, 1 Bedroom
Room Size:
861 square feet m2
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GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 24, Square feet - 861, Extra bed count 1, Separate dining area, Private bathroom, Paper towels, Square meters - 80, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Premium Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Separate dining area, Square meters - 42, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
|
Executive Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Bed count maximum 2 |
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Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Bed count maximum 2 |
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Executive Suite, 1 Bedroom
Room Size:
925 square feet m2
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GeneralExecutive level room, Doorbell/telephone notification, Square feet - 925, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Separate dining area, Square meters - 86, Private bathroom, Ping - 26, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Executive Suite, 3 Bedrooms
Room Size:
2217 square feet m2
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GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Ping - 62, Extra bed count 1, Separate dining area, Cookware, dishware, and utensils, Private bathroom, Paper towels, Square meters - 206, Desk, Square feet - 2217, Separate sitting area, Bed count maximum 3, City view, Bed count minimum 3 |
|
Executive Room, 1 King Bed
Room Size:
452 square feet m2
|
GeneralSquare meters - 42, Private bathroom, Doorbell/telephone notification, Desk, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view |
|
Executive Suite, 2 Bedrooms
Room Size:
1367 square feet m2
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GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Extra bed count 1, Separate dining area, Cookware, dishware, and utensils, Private bathroom, Ping - 38, Paper towels, Square feet - 1367, Desk, Square meters - 127, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
|
Premium Room, 1 King Bed
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Private bathroom, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view |
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Presidential Suite, 2 Bedrooms
Room Size:
4198 square feet m2
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GeneralPing - 118, Executive level room, Number of bedrooms - 1, Square feet - 4198, Extra bed count 1, Separate dining area, Private bathroom, Desk, Square meters - 390, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
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Junior Suite, 1 King Bed
Room Size:
516 square feet m2
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GeneralPrivate bathroom, Doorbell/telephone notification, Ping - 15, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view |
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Executive Suite, 2 Bedrooms
Room Size:
3671 square feet m2
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GeneralExecutive level room, Ping - 103, Number of bedrooms - 1, Extra bed count 1, Separate dining area, Square feet - 3671, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, Square meters - 341, City view, Bed count maximum 2 |
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Room, 1 King Bed
Room Size:
452.1 square feet m2
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GeneralDoorbell/telephone notification, Number of bedrooms - 1, Wheelchair accessible, Ping - 12.7, Extra bed count 1, Accessible bathtub, Square meters - 42, Private bathroom, Bathroom grab bars, Desk, Square feet - 452.1, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this JW Marriott Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the JW Marriott Surabaya have a swimming pool?
Yes, this JW Marriott Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in JW Marriott Surabaya?
Best-rates for the JW Marriott Surabaya starts from $93 per night with includes Business Services, Guest Services, Hot Tub, Kitchen, Laundry, Air Conditioner, Parking, Accessibility, Security/Safety, Bar, Internet, TV, Restaurant, Breakfast, Child Friendly, Balcony/Terrace, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Toiletries, Entertainment, Barbecue/Outdoor Cooking, Pool, Wheelchair Accessible, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is JW Marriott Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the JW Marriott Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JW Marriott Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the JW Marriott Surabaya?
Based on the information reported by the owner or manager, the JW Marriott Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for JW Marriott Surabaya?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
