MORAZEN Surabaya | Hotel in Surabaya

| 8.9 (117 Reviews) |  11 Bathrooms  30 Guests
Surabaya Hotel | MORAZEN Surabaya

Hotel in Surabaya

Located in Surabaya, a 8-minute walk from Sharp Bamboo Monument, MORAZEN Surabaya features a bar and views of the city. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests also enjoy access to the indoor pool and fitness center, as well as the sauna and hot tub. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Some rooms include a kitchen with a microwave and a minibar. The rooms have a closet. The breakfast offers buffet, continental or Full English/Irish options. At MORAZEN Surabaya you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, halal and vegan options can also be requested. Guests can use the business center or relax in the snack bar. Popular points of interest near the accommodation include Submarine Monument, Gubeng Train Station and Joko Dolog Statue. Juanda International Airport is 9.3 miles from the property, and the property offers a paid airport shuttle service.

MORAZEN Surabaya is located in Surabaya.

This 221 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Designated Smoking Area, Accessibility, and several others. This is a 4 star rated property and has over 117 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 221 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This MORAZEN Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “MORAZEN Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Kids' meals
  • Restaurant
  • Coffee house on site
  • Wine/Champagne
  • Fruit
  • Bar
Parking
  • Parking on site
  • Accessible parking
  • Free parking
  • Parking
  • Parking garage
Accessibility
  • Wheelchair accessible
Activities
  • Steam room
  • Spa
  • Indoor pool (year-round)
  • Spa/Wellness packages
  • Massage
  • Couples' massage
  • Indoor pool
  • Fitness
  • Neck massage
  • Hot tub/Jacuzzi
  • Head massage
  • Hand massage
  • Locker rooms
  • Spa facilities
  • Full-body massage
  • Fitness center
  • Game room
  • Foot massage
  • Back massage
  • Evening entertainment
  • Sauna
Entertainment
  • Outdoor play equipment for kids
General
  • Air conditioning
  • Elevator
  • Smoke-free property
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Soundproof rooms
Guest Services
  • Valet parking
  • Airport shuttle
  • 24-hour front desk
  • Daily housekeeping
  • Room service
  • Business center
  • Fax/Photocopying
  • Dry cleaning
  • Concierge
  • Ironing service
  • Shuttle service
  • Airport shuttle (additional charge)
  • Baggage storage
  • Suit press
  • Laundry
  • Shuttle service (additional charge)
  • Express check-in/out
  • Meeting/Banquet facilities
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • 24-hour security
  • Key card access
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
Spa
  • Shallow end
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.86
Location:
9.09
Staff:
9.29
Facilities:
8.96
Comfort:
9.04
Cleanliness:
8.91
Dimas Teguh
May 10, 2026 07:00:00 AM
Review Score:   9
Indonesia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King – NO SMOKING
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Executive King – NO SMOKING
Room Type: Double
Room Size: 38 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Suite King – NO SMOKING
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Fruit, Tea/Coffee maker

Bathroom

Bathrobe, Shower, Hairdryer, Bathtub, Private bathroom, Slippers, Toilet paper, Shampoo, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Bathtub or shower, Body soap, Shower cap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Iron, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

View, City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Royal Suite King – NO SMOKING
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Fruit, Tea/Coffee maker

Bathroom

Hairdryer, Shampoo, Toilet paper, Body soap, Bathtub, Private bathroom, Free toiletries, Toothbrush, Bathtub or shower, Toilet, Additional bathroom, Bathrobe, Towels, Shower, Slippers, Bidet, Walk-in shower, Shower cap, Conditioner

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Iron, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Coffee machine, Electric kettle

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

View, City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Safety features

Air purifiers

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin – NO SMOKING
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin – SMOKING
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Deluxe King – SMOKING
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Executive King – SMOKING
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Fire extinguisher, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sofa

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Exclusive services

Concierge services, Free gym access, Free spa access

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room - SMOKING
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Superior Twin Room - NO SMOKING
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Hairdryer, Private bathroom, Slippers, Shampoo, Toilet paper, Free toiletries, Bidet, Towels, Walk-in shower, Toothbrush, Shower cap, Body soap, Conditioner, Toilet

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Suite with City View
Room Type: Suite
Room Size: 98 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Minibar, Chocolate/Cookies, Bottle of water, Fruit, Tea/Coffee maker

Bathroom

Hairdryer, Shampoo, Toilet paper, Body soap, Bathtub, Private bathroom, Free toiletries, Toothbrush, Bathtub or shower, Toilet, Additional bathroom, Bathrobe, Towels, Shower, Slippers, Bidet, Walk-in shower, Shower cap, Conditioner

General

Smoke Alarm, Tile/Marble floor, Key card access, Trash cans, Key access, Iron, Safe, Soundproof, Air conditioning

Media & Technology

Telephone, Pay-per-view channels, Cable channels, Streaming service (like Netflix), Flat-screen TV, TV, Satellite channels

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Dining table, Coffee machine, Electric kettle, Refrigerator, Microwave, Kitchen

Living Area

Sitting area, Dining area, Desk, Sofa

Bedroom

Alarm clock, Linens, Wardrobe or closet, Extra long beds (> 6.5 ft)

View

View, City view

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Adapter, Socket near the bed, Feather pillow, Clothes rack

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this MORAZEN Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at MORAZEN Surabaya?

Check-in time for MORAZEN Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the MORAZEN Surabaya have a swimming pool?

Yes, this MORAZEN Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MORAZEN Surabaya?

Best-rates for the MORAZEN Surabaya starts from $45 per night with includes Air Conditioner, Parking, Designated Smoking Area, Accessibility, Security/Safety, Bar, Guest Services, Entertainment, Pool, Wheelchair Accessible, Private Pool, Business Services, Wellness Facilities, Breakfast, Spa, Hot Tub, Transportation/Shuttle, Sports/Activities, Restaurant, Child Friendly, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is MORAZEN Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MORAZEN Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MORAZEN Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MORAZEN Surabaya?

Based on the information reported by the owner or manager, the MORAZEN Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MORAZEN Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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